Frequently asked questions
Everything you need to know about ordering from Antseek Tech.
What payment methods do you accept?+
Our online checkout uses a secure card payment gateway. For custom and bulk orders, we also support bank transfer — details are shared with your quote.
Do you ship internationally?+
Yes. We ship worldwide. Shipping cost and lead time depend on destination and order size and are confirmed at checkout or in your custom quote.
How does a custom order work?+
Submit your requirements, chat with our team to finalise specs, review the quote we send, then pay to start production. You can track every stage from your account.
What is the minimum order quantity for custom products?+
It varies by product. Tell us what you need in a custom request and we'll advise the MOQ and pricing tiers.
Can I get a sample before bulk production?+
In most cases yes. Mention it in your custom request and we'll include sampling options and costs in the quote.
What is your return policy?+
Stocked products can be returned within 14 days if unused and in original packaging. Custom-made items are non-returnable unless faulty.
How long does delivery take?+
Stocked items typically ship within 1–3 business days. Custom production timelines are agreed during quoting.